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TERMS AND CONDITIONS (RETURN POLICY) / 業者資訊(退換貨)

TERMS AND CONDITIONS

Vendor
販售業者
OHKUBO Corporation
Chief Operating Officer
營運負責人
Hiroto Ohkubo
Zip Code
郵遞區號
526-0021
Address
住所
275-5, Yawatanakayamacho, Nagahama-shi, Shiga, 526-0021 Japan
Additional Fees
商品款項以外的費用說明
Transferring handling charge, paying handling charge, charge for delivery and consumption tax
Valid
下單後有效期限
We'll assume 7 days from an order of goods.
On Defective Products
不良品
Customers cannot return the merchandise for personal reasons, but if the merchandise you have received is damaged or wrongly delivered, please contact us within seven days.

請理解因客戶個人因素是不能退換貨的. 萬一當商品既送到您府上時有破損或者出錯的情況, 請於七天以內聯絡我們.
Available Number
販售數量
I'll make the goods the stock limit.
Date of delivery
交貨日期
We will deliver the merchandise within three business days after your order has been placed if they are in stock. If there is no stock, you will be notified by email.

有現貨商品, 不包含六日及國定假日, 下單後三日內會發送. 若遇到無庫存商品, 會在用信件通知.
Payment Terms
付款方式
paypal
Payment Expiration Date
付款期限
After the payment request is issued, please complete the payment as soon as possible within two weeks.

請款單發出後, 請於兩個星期內盡快完成付款.
Conditions of Returns
商品退換期限
Customers cannot return the merchandise for personal reasons, but if the merchandise has been received in bad condition or wrongly delivered, please contact us within seven days.
After we have confirmed the defects in the products, INSTINCTOY will contact the customer to arrange the return of the merchandise.Please send the defective product back to the specified address.
Please note that we are unable to send a replacement product or make refunds before we have received the defective merchandise.
The defective merchandise must be returned in the same condition it was received, not used or altered in any way. Please contact us within seven days after receipt of the shipment to report any defects.

請理解因客戶個人因素是不能退換貨的. 萬一當商品寄送到您府上時有破損或者出錯的情況, 請於七天以內聯絡我們. INSTINCTOY會判斷不良品後聯繫客戶, 請回寄不良品到指定的地址. 不良品回到我們這邊前, 是無法先寄送新商品或者退款. 不良品一定是要在未使用的情況下才能處理, 所以請在收到貨件後7天內聯絡我們.
Freight for Returns
退換運費
INSTINCTOY will bear the cost of return freight charges, as well as the handling fee.
For returning defective merchandise, please contact us within seven days after receipt of the shipment and return the merchandise to indicated address.
Trade name or service name INSTINCTOY
Telephone number +81-749-68-2011
Public email address contact@instinctoy.net
Website address INSTINCTOY:http://www.instinctoy.com INSTINCTOY international:http://www.instinctoy.net

PAYMENT / 付款方式

PayPal After we receive your order, we will check the shipping cost in order to calculate the total amount you need to pay. After that, we will send an invoice to your email account for you to arrange the PayPal transaction. Please do not make any PayPal transactions before receiving our instructions.

當我們收到您的訂單後, 我們將查詢運費及計算總額, 接著會發請款單至您的PayPal帳號, 請等候我們的回復在進行付款.

DELIVERY / 發送・運費

Shipping type
發送手段
EMS(Express Mail Service / JP Post)
Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 300g 900 JPY 1,200 JPY 1,500 JPY 1,700 JPY
Up to 500g 1,100 JPY 1,500 JPY 1,800 JPY 2,100 JPY
Up to 600g 1,240 JPY 1,680 JPY 2,000 JPY 2,440 JPY
Up to 700g 1,380 JPY 1,860 JPY 2,200 JPY 2,780 JPY
Up to 800g 1,520 JPY 2,040 JPY 2,400 JPY 3,120 JPY
Up to 900g 1,660 JPY 2,220 JPY 2,600 JPY 3,460 JPY
Up to 1.0kg 1,800 JPY 2,400 JPY 2,800 JPY 3,800 JPY
Up to 1.25kg 2,100 JPY 2,800 JPY 3,250 JPY 4,600 JPY
Up to 1.5kg 2,400 JPY 3,200 JPY 3,700 JPY 5,400 JPY
Up to 1.75kg 2,700 JPY 3,600 JPY 4,150 JPY 6,200 JPY
Up to 2.0kg 3,000 JPY 4,000 JPY 4,600 JPY 7,000 JPY
Up to 2.5kg 3,500 JPY 4,700 JPY 5,400 JPY 8,500 JPY
Up to 3.0kg 4,000 JPY 5,400 JPY 6,200 JPY 10,000 JPY
Up to 3.5kg 4,500 JPY 6,100 JPY 7,000 JPY 11,500 JPY
Up to 4.0kg 5,000 JPY 6,800 JPY 7,800 JPY 13,000 JPY
Up to 4.5kg 5,500 JPY 7,500 JPY 8,600 JPY 14,500 JPY
Up to 5.0kg 6,000 JPY 8,200 JPY 9,400 JPY 16,000 JPY
Up to 5.5kg 6,500 JPY 8,900 JPY 10,200 JPY 17,500 JPY
Up to 6.0kg 7,000 JPY 9,600 JPY 11,000 JPY 19,000 JPY
Up to 7.0kg 7,800 JPY 10,700 JPY 12,300 JPY 21,100 JPY
Up to 8.0kg 8,600 JPY 11,800 JPY 13,600 JPY 23,200 JPY
Up to 9.0kg 9,400 JPY 12,900 JPY 14,900 JPY 25,300 JPY
Up to 10.0kg 10,200 JPY 14,000 JPY 16,200 JPY 27,400 JPY
Up to 11.0kg 11,000 JPY 15,100 JPY 17,500 JPY 29,500 JPY
Up to 12.0kg 11,800 JPY 16,200 JPY 18,800 JPY 31,600 JPY
Up to 13.0kg 12,600 JPY 17,300 JPY 20,100 JPY 33,700 JPY
Up to 14.0kg 13,400 JPY 18,400 JPY 21,400 JPY 35,800 JPY
Up to 15.0kg 14,200 JPY 19,500 JPY 22,700 JPY 37,900 JPY
Up to 16.0kg 15,000 JPY 20,600 JPY 24,000 JPY 40,000 JPY
Up to 17.0kg 15,800 JPY 21,700 JPY 25,300 JPY 42,100 JPY
Up to 18.0kg 16,600 JPY 22,800 JPY 26,600 JPY 44,200 JPY
Up to 19.0kg 17,400 JPY 23,900 JPY 27,900 JPY 46,300 JPY
Up to 20.0kg 18,200 JPY 25,000 JPY 29,200 JPY 48,400 JPY
Up to 21.0kg 19,000 JPY 26,100 JPY 30,500 JPY 50,500 JPY
Up to 22.0kg 19,800 JPY 27,200 JPY 31,800 JPY 52,600 JPY
Up to 23.0kg 20,600 JPY 28,300 JPY 33,100 JPY 54,700 JPY
Up to 24.0kg 21,400 JPY 29,400 JPY 34,400 JPY 56,800 JPY
Up to 25.0kg 22,200 JPY 30,500 JPY 35,700 JPY 58,900 JPY
Up to 26.0kg 23,000 JPY 31,600 JPY 37,000 JPY 61,000 JPY
Up to 27.0kg 23,800 JPY 32,700 JPY 38,300 JPY 63,100 JPY
Up to 28.0kg 24,600 JPY 33,800 JPY 39,600 JPY 65,200 JPY
Up to 29.0kg 25,400 JPY 34,900 JPY 40,900 JPY 67,300 JPY
Up to 30.0kg 26,200 JPY 36,000 JPY 42,200 JPY 69,400 JPY